Close

Create your own report

Select your areas of interest from the list below and submit your selection to create the PDF ready for you to download:

Create report

GRI Index

This index provides an overview of our reporting against the GRI G3 Sustainability Reporting Guidelines. Our self-assessment of our Sustainability & Responsibility Report indicates that we are a B+ reporter.^

^Covered by KPMG's limited assurance scope.

STANDARD DISCLOSURES PART I: Profile Disclosures

Description Reported Cross-reference /
Direct answer
1. Strategy and Analysis
1.1 Statement from the most senior decision-maker of the organization. Fully
1.2 Description of key impacts, risks, and opportunities. Fully
2. Organizational Profile
2.1 Name of the organization.
2.2 Primary brands, products, and/or services. Fully
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. Fully
2.4 Location of organization’s headquarters. Fully
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Fully
2.6 Nature of ownership and legal form. Fully
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Fully
2.8 Scale of the reporting organization. Fully
2.9 Significant changes during the reporting period regarding size, structure, or ownership. Fully
2.10 Awards received in the reporting period. Fully
3. Report Parameters
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. Fully
3.2 Date of most recent previous report (if any). Fully
3.3 Reporting cycle (annual, biennial, etc.) Fully
3.4 Contact point for questions regarding the report or its contents. Fully
3.5 Process for defining report content. Fully
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. Fully
3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). Fully
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Fully
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. Fully
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). Fully
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. Fully
3.12 Table identifying the location of the Standard Disclosures in the report. Fully
3.13 Policy and current practice with regard to seeking external assurance for the report. Fully
4. Governance, Commitments, and Engagement
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Fully
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Fully
4.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. Fully
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Fully
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization’s performance (including social and environmental performance). Fully
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Fully
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity. Fully
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Fully
4.9 Procedures of the highest governance body for overseeing the organization’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Fully
4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance. Fully
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. Fully
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Fully
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic. Fully
4.14 List of stakeholder groups engaged by the organization. Fully
4.15 Basis for identification and selection of stakeholders with whom to engage. Fully
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Fully
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Fully

STANDARD DISCLOSURES PART II: Disclosures on Management Approach (DMAs)

Description Reported Cross-reference /
Direct answer
Economic
DMA EC 1 Economic performance Fully
DMA EC 2 Market presence Fully
DMA EC 3 Indirect economic impacts Fully
Environmental
DMA EN 1 Materials Fully
DMA EN 2 Energy Fully
DMA EN 3 Water Fully
DMA EN 4 Biodiversity Fully
DMA EN 5 Emissions, effluents and waste Fully
DMA EN 6 Products and services Fully
DMA EN 7 Compliance Fully
DMA EN 8 Transport Fully
DMA EN 9 Overall Fully
Labor
DMA LA 1 Employment Fully
DMA LA 2 Labor/management relations Fully
DMA LA 3 Occupational health and safety Fully
DMA LA 4 Training and education Fully
DMA LA 5 Diversity and equal opportunity Fully
DMA LA 6 Equal remuneration for women and men Not disclosed
Human rights
DMA HR 1 Investment and procurement practices Fully
DMA HR 2 Non-discrimination Fully
DMA HR 3 Freedom of association and collective bargaining Fully
DMA HR 4 Child labor Fully
DMA HR 5 Prevention of forced and compulsory labor Fully
DMA HR 6 Security practices Fully
DMA HR 7 Indigenous rights Not material
DMA HR 8 Assessment Fully
DMA HR 9 Remediation Fully
Society
DMA SO 1 Local communities Fully
DMA SO 2 Corruption Fully
DMA SO 3 Public policy Fully
DMA SO 4 Anti-competitive behavior Fully
DMA SO 5 Compliance Fully
Product responsibility
DMA PR 1 Customer health and safety Fully
DMA PR 2 Product and service labelling Fully
DMA PR 3 Marketing communications Fully
DMA PR 4 Customer privacy Fully
DMA PR 5 Compliance Fully

STANDARD DISCLOSURES PART III: Performance Indicators

Description Reported Cross-reference /
Direct answer

Economic

Economic performance
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Fully
EC2 Financial implications and other risks and opportunities for the organization’s activities due to climate change. Fully
EC3 Coverage of the organization’s defined benefit plan obligations. Fully
EC4 Significant financial assistance received from government. Fully
Market presence
EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. Not disclosed
EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation. Fully
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation. Fully
Indirect economic impacts
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement. Partially
EC9 Understanding and describing significant indirect economic impacts, including the extent of impacts. Fully

Environmental

Materials
EN1 Materials used by weight or volume. Fully
EN2 Percentage of materials used that are recycled input materials. Fully
Energy
EN3 Direct energy consumption by primary energy source. Fully
EN4 Indirect energy consumption by primary source. Fully
EN5 Energy saved due to conservation and efficiency improvements. Fully
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Fully
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Partially
Water
EN8 Total water withdrawal by source. Fully
EN9 Water sources significantly affected by withdrawal of water. Partially
EN10 Percentage and total volume of water recycled and reused. Not disclosed
Biodiversity
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Fully
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Not disclosed
EN13 Habitats protected or restored. Not disclosed
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Not disclosed
EN15 Number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk. Partially
Emissions, effluents and waste
EN16 Total direct and indirect greenhouse gas emissions by weight. Fully
EN17 Other relevant indirect greenhouse gas emissions by weight. Partially
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Fully
EN19 Emissions of ozone-depleting substances by weight. Fully
EN20 NOx, SOx, and other significant air emissions by type and weight. Fully
EN21 Total water discharge by quality and destination. Partially
EN22 Total weight of waste by type and disposal method. Fully
EN23 Total number and volume of significant spills. Fully
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally. Not disclosed
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization’s discharges of water and runoff. Not disclosed
Products and services
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Fully
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Not disclosed
Compliance
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Fully
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization’s operations, and transporting members of the workforce. Partially
Overall
EN30 Total environmental protection expenditures and investments by type. Partially

Social: Labor Practices and Decent Work

Employment
LA1 Total workforce by employment type, employment contract, and region, broken down by gender. Partially
LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region. Partially
LA3 Benefits provided to full-time employees that are not provided to temporary or part-time employees, by major operations. Not disclosed
LA15 Return to work and retention rates after parental leave, by gender. Not disclosed
Labor/management relations
LA4 Percentage of employees covered by collective bargaining agreements. Fully
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Fully
Occupational health and safety
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Not disclosed
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender. Partially
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Fully
LA9 Health and safety topics covered in formal agreements with trade unions. Not disclosed
Training and education
LA10 Average hours of training per year per employee by gender, and by employee category. Partially
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. Partially
LA12 Percentage of employees receiving regular performance and career development reviews, by gender. Fully
Diversity and equal opportunity
LA13 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. Partially
Equal remuneration for women and men
LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. Not disclosed

Social: Human Rights

Investment and procurement practices
HR1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening. Not disclosed
HR2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken. Partially
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. Fully
Non-discrimination
HR4 Total number of incidents of discrimination and corrective actions taken. Not disclosed
Freedom of association and collective bargaining
HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. Not disclosed
Child labor
HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. Not disclosed
Forced and compulsory labor
HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. Not disclosed
Security practices
HR8 Percentage of security personnel trained in the organization’s policies or procedures concerning aspects of human rights that are relevant to operations. Not disclosed
Indigenous rights
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Not material
Assessment
HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments. Fully
Remediation
HR11 Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms. Not disclosed

Social: Society

Local communities
SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs. Partially disclosed
SO9 Operations with significant potential or actual negative impacts on local communities. Partially disclosed
SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. Partially
Corruption
SO2 Percentage and total number of business units analyzed for risks related to corruption. Fully
SO3 Percentage of employees trained in organization’s anti-corruption policies and procedures. Fully
SO4 Actions taken in response to incidents of corruption. Fully
Public policy
SO5 Public policy positions and participation in public policy development and lobbying. Fully
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Fully
Anti-competitive behavior
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Not disclosed
Compliance
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Fully

Social: Product Responsibility

Customer health and safety
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. Partially
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Fully
Product and service labelling
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Partially
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes. Fully
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. Fully
Marketing communications
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Partially
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Fully
Customer privacy
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. Fully
Compliance
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Not disclosed

Reporting frameworks in this section